CUSTOMER SERVICE
Hello, how can we help you?
Have a question? You might find the answer in our Frequently Asked Questions section below!
FREQUENTLY ASKED QUESTIONS
You can track the status of your order using the tracking number sent to your registered email on this page Track Order. Or Simply visit our order tracking page and enter your tracking number to get real-time updates.
Browse our collections, select your preferred items, choose size and colour, add to cart, and proceed to checkout. You can pay using UPI, cards, net banking, or cash on delivery.
Once your order is confirmed, you will receive an email with order details. Our team will process and dispatch your order within 1–2 business days. You'll receive a tracking number once shipped.
If you receive an incorrect or damaged item, please contact our support team within 48 hours with photos of the product. We will arrange a replacement or full refund at no extra cost.
Please contact our customer support team immediately. We will guide you on how to return the product or arrange a re-charge for the order amount.
For international orders, if your package is held by customs, please provide the required documentation. Contact our support team and we will assist you in resolving the issue.
Domestic orders are typically delivered within 5–7 business days. International orders may take 10–15 business days depending on your location and customs processing.
You can cancel your order within 24 hours of placing it by contacting our support team or through your account dashboard. Once the order is shipped, cancellation is not possible.
Modifications can be made within 12 hours of placing the order. After that, the order enters processing and changes cannot be accommodated. Please contact support for assistance.
Your order number is included in the confirmation email sent to you after placing the order. You can also find it in the 'My Orders' section of your account.
Our courier partners may not deliver on public holidays. However, orders placed during holidays will be processed and dispatched on the next business day.
Next-day delivery is available for select pin codes and metro cities. This option will be shown at checkout if available for your delivery address.
For most orders, a signature is not required. However, for high-value orders, the delivery partner may request a signature or OTP verification.
We deliver across India and to select international locations. Enter your pin code at checkout to check delivery availability and estimated delivery time.
